Privacy Policy
This Privacy Policy explains how Trenine Solutions (“Trenine Solutions”, “we”, “us”) collects, uses, and protects information when you interact with our website and services.
We are committed to protecting your privacy and handling personal information responsibly—especially when delivering software engineering, AI/ML, data, and integration services for enterprise teams.
Last updated: December 26, 2025
We collect limited information to operate our website, respond to inquiries, and deliver services. We do not sell personal information. We apply security controls appropriate to the nature of the data and the services provided.
- Contact and inquiry details you submit (name, email, company, inquiry type, message).
- Standard server logs used to operate, secure, and troubleshoot the site.
- Service-related data as defined by client agreements and statements of work.
Email: info@treninesolutions.com
Terms: Terms & Conditions
Information we collect
Information you provide: when you submit a form, request information, or communicate with us, we may collect details such as your name, email address, company name, and the contents of your message. If you choose to share additional details (for example, phone number or mailing address), we may collect those as well.
Automatically collected information: we may collect standard web logs and device information (IP address, browser type, pages viewed, approximate location, timestamps) to maintain site security and performance.
Client data: when providing services, we may process information on behalf of clients as defined by the applicable agreement. In those cases, the client is the data controller and we act as a processor/service provider.
How we use information
- Provide and improve our products and services.
- Respond to inquiries and provide requested information.
- Operate, maintain, and secure our website and systems.
- Personalize communications and tailor our offerings to your interests (where permitted).
- Comply with legal obligations and enforce our terms.
Lawful basis for processing (GDPR)
Where the GDPR applies, we process personal data based on one or more of the following lawful bases:
- Consent: where you have given explicit consent (for example, opting into marketing communications).
- Contract: where processing is necessary to perform a contract or take steps at your request before entering a contract.
- Legal obligation: where processing is necessary to comply with legal requirements.
- Legitimate interests: where processing is necessary for our legitimate interests (for example, securing and improving our website), balanced against your rights and freedoms.
Sharing of information
We may share information with vetted service providers that support website operations, hosting, email delivery, and security. For example, contact form submissions may be transmitted through an email/SMTP service to deliver your message to our team. We may also disclose information to comply with legal requirements, protect rights and safety, and investigate security incidents.
We do not sell personal information.
Cookies
We may use cookies or similar technologies for functionality and analytics. You can control cookies through your browser settings. For details, see our Cookie Policy.
Third-party links
Our website may contain links to third-party websites or services that are not operated or controlled by Trenine Solutions. We are not responsible for the privacy practices or content of third parties. Please review their privacy policies before providing any personal information.
Data retention
We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We apply administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain uses of your personal information. To exercise requests, contact us at info@treninesolutions.com.
Where applicable (including under GDPR), rights may include:
- The right to be informed about the processing of your personal data.
- The right of access to your personal data and related information.
- The right to rectification of inaccurate or incomplete personal data.
- The right to erasure (“right to be forgotten”) under certain circumstances.
- The right to restrict processing under certain circumstances.
- The right to data portability in a structured, commonly used, machine-readable format.
- The right to object to processing (including direct marketing) under certain circumstances.
- Rights related to automated decision-making and profiling, where applicable.
International transfers
We may process and store information in countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.
Data breach notification
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify relevant authorities and affected individuals without undue delay, as required by applicable law.
Children’s privacy
Our website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
GDPR compliance statement
Trenine Solutions is committed to protecting the privacy and personal data of customers, partners, and website visitors. Where applicable, we adhere to the General Data Protection Regulation (GDPR) and other data protection laws to ensure lawful and transparent processing of personal data.
Data collection and processing
We collect and process personal data for specified, explicit, and legitimate purposes, and we do not process personal data beyond those purposes. Personal data is collected with consent where required, or where processing is necessary for a contract, legal obligation, vital interests, or legitimate interests.
Data security and confidentiality
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage of personal data. Access is restricted to authorized personnel with a legitimate need to know.
Data transfers
We may transfer personal data to countries outside your jurisdiction when necessary for website operations or service delivery. Where required, we use appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date above when changes are made.
Contact us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at info@treninesolutions.com.